Trip Satisfaction - Philippines 2025

Wow.. just WOW 🙂

You were all so awesome and I (Wayne Miller) would like to add a personal note of thanks to each and every one of you. This was a tough trip to put together due to all of the moving parts. I would like to thank all of you from the bottom of my heart for being so patient and loyal and for being so so so much fun. I personally had an absolute blast on this trip so it is with a huge heartfelt thanks to all of you!

Please help me by completing the survey so that I can determine the good, bad and ugly so your feedback really helps to improve future events.

This survey is anonymous but if you would like to add your name or would like me to contact you regarding any of your feedback then please add your name to the form.

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What sections of the trip did you attend?

Section 1: Puerto Galera

Section 2: Sibaltan & Coron

Section 3: Malapascua

Please tell us overall how happy you were with the trip? We will ask you more details below.

How did you hear about the trip? Facebook, word of mouth, Web Search, Website, email distribution? Other

Facebook

Word of Mouth

Web Search

Direct to Website

Email Distribution

Kathleen Frizzell

other

Please explain if you selected 'other' in how you learned about the event

How was the communication from Trident Warriors prior to the trip?

Trident Warriors provided a Facebook chat group for you to use and communicate with other trip guests prior to the event. Please select any options that you think are true for your experience.

Enjoyed being able to talk to trip guests before the event

Did not enjoy the experience

Should have been created closer to the date of trip start

Should be closed after the trip ended

I felt like it helped us all bond prior to the trip

other

Please explain if you selected 'other' with respect to the chat group

How was the onboarding process prior to the trip? This is where we gathered all of your data like flights, diving credentials and special needs like training or dietry restrictions.

Remember where we had a meeting and modified the plan to suit your vacation days, did you think at that time that the trip was good value for money?*

Now that you have your invoice and you have completed the trip, please rate it again and tell is if you would still rank it the same, better or worse with respect to value for money?

Same

Better

Worse

We want to make sure that we are pricing these trips out competitively and we are not hurting you or ourselves. What do you think would be a fair price for the trip that you participated in?

Hotels Section

Doing great so far, now we would like to ask you some questions about the Hotels

Remembering that this was a budget conscious trip so no Ritz and Red Carpet for you lot!!! So tell me, what did you think about the comfort of Accommodation. Please only rate the hotels that you stayed in.

Section 1: Citizen Hotel - Makati

Section 1: Papa Freds - Puerto Galera

Section 2: Nest Nano - Manila

Section 2: RedDoorz+ Rizal - Palawan

Section 2: Floresitas - Sibaltan

Section 2: Coron EcoLodge

Section 3: HippoCampus

Section 3: Appleton Boutique

Regarding the hotels please tell us any additional thoughts that you may have.

Transport Section:

Regarding all of the transport please tell us what you thought about the many and varied transport types.

Remembering that this was a budget conscious trip so no Rolls Royce or Limo's for you lot!!! So tell me, what did you think about the comfort and friendliness of our road transport between each of the following locations?

Section 1: Airport to hotel Manila

Section 1: Bus ride to ferry terminal for Puerto Galera

Section 1: Public ferry to and from Puerto Galera

Section 1: Bus ride from ferry terminal returning from Puerto Galera to Manila

Section 2: Airport to hotel Manila

Section 2: Organization of Taxi's from Nest Nano hotel to airport for flight to Palawan

Section 2: Flight from Manila to Palawan

Section 2: Private Van from Palawan to Underground River and Sibaltan

Section 2: Private Van from Sibaltan to El Nido ferry terminal

Section 2: El Nido to Coron Ferry

Section 2: Coron Ferry terminal to hotel tuc tuc organization

Section 2: Return flight to Manila for return trip home

Section 3: Private Van hire to Coron Airport to fly to Cebu

Section 3: Flight from Coron Airport to Cebu

Section 3: Private Van hire from Cebu airport to Port Maya

Section 3: Private Ferry from Port Maya to Malapascua including baggage porters

Section 3: Private Ferry from Malapascua to Port Maya including baggage porters

Section 3: Private Van hire Port Maya to Cebu

Section 3: Flight from Cebu to Manila for your return trip home

Do you want to add any comments regarding the transport questions above?

Let's talk about the DIVING 🙂

Please rate the quality of diving in each location and tell us a little about your experience. Did we meet, exceed or fail your expectations?

Puerto Galera

Please give us feedback on your experience with the dive shop, your dive guides, organization of diving and satisfaction of dive sites for Puerto Galera.

Please tell us your rating for the day trip to the Cathedral and the Military memorial in Palawan.

Please rate the quality of diving in Sibaltan and tell us a little about your experience. Did we meet, exceed or fail your expectations?

Please give us feedback on your diving with Sibaltan divers?

Please rate the quality of diving in Coron and tell us a little about your experience. Did we meet, exceed or fail your expectations?

Let's talk about those wreck dives. We would love to know which ones you enjoyed and which ones you did not care so much for.

Olympia Maru - Day 1 Dive 1

Kogyo Maru - Day 1 Dive 2

Akitsushima - Day 2 Dive 2

Okikawa Maru - Day 2 Dive 3

Kyokuzan Maru - Day 3 Dive 1 & 2

Please tell us which ones were your favorites. Would you have rather skipped and doubled down on any of the wrecks? Did we spend enough time in Coron? If you have nothing to add then just tell us you were happy or sad.

Please tell us any thoughts you had on the dive center we used in Coron. How were your guides? What was your experience? Happy or Sad?

Now we would love to hear your feedback on your diving experience in Malapascua. If you forgot what you did, here is a little refresher.

Day trip to Capitncillo Island (The tiny island in the middle of nowhere with a lighthouse on it).
3 early morning trips to Monad/Kimud to dive with the Thresher sharks.
A day trip to Gato Island (the one where you swim underneath the island).
The mandaring dusk dive.
Night dive.

We would like to ask you to rate each dive site and the quality of the food served on board during the day trips to Gato Island and Capitancillo

Diving at Capitancillo

Diving Threshers at Monad & Kimud

Diving at Gato Island

Diving at Mandarin Dusk Dive

Diving at Night Dive

Please tell us which dives in Malapascua were your favorites. Would you have rather skipped any dives and go on more of a another dive? Did we spend enough time in Malapascua? If you have nothing to add then just tell us you were happy or sad.

How would you rate the quality of the lunches served on the day trips?

How would you rate your dive guide during your diving?

Is there anything specific that you would like to tell us about your dive guides?

Now we would like your feedback on the Dive Center that we chose for the diving in Malapascua. We used one of the most elite on the Island for their ability to cater to divers of all levels with a long 5+ year history of working with Trident Warriors.

Quality of the Briefings.

After Dive Facilities (Shower, bathrooms, rinse bins, dive gear storge & drying areas).

Dining at Evolution Resort, how was the food?

Is there anything else that you would like to tell us about your experience at Evolution in Malapascua?

Trip Satisfaction – Philippines 2025

Hotels Section

Transport Section:

Let's talk about the DIVING 🙂